To calculate the consumption of electrical appliances in kWh, you have to take into account the capacity and the length of use. As an example, we calculate the annual energy consumption of a radio alarm and a vacuum cleaner.
A watt indicates the power of an electrical appliance. A kilowatt hour is the amount of energy that an appliance consumes when it operates for one hour.
Electrical power can be supplied to your home via a single-phase 2-wire connection or a three-phase 3- or 4-wire connection. Each system has its advantages.
To make sure that all consumers pay a fair price regardless of the caloric power of the gas received, gas consumption is calculated in kWh and not cubic metres.
You will find your EAN code on your energy bill, or you can call Sibelga customer services.
The kilowatt-peak is a notion used to forecast the output of photovoltaic panels and therefore to compare them with each other.
Solar panels allow you to convert light directly into electricity. This is done by the converter. The expected output is dependant of the electrical capacity and the orientation of the panels.
The night-only rate is the rate applied for electricity used between 10.00 pm and 7.00 am, and is measured by a “night-only” meter.
An automatic circuit breaker is increasingly being used as an alternative to the earlier fuse. Both protect against short circuits and overloads, but whereas a circuit breaker can simply be reset, a fuse always needs to be replaced.
The difference between rich and lean gas is their calorific value, i.e. a different quantity of energy. However, this difference does not affect your bill.
The electrical installation of your home is a labyrinth of fuses, switches and electric circuits. It is a complex and interconnected tangled web. Focus on the heart of your electrical installation.
Your electricity consumption is determined every year on the basis of the difference between the reading displayed by the meter and that of the previous year. This counts the number of kilowatt hours delivered to you.
If you have no gas or electricity at your new address, you have to sign a contract with an energy supplier and make an appointment with Sibelga to have the meters opened.
The advantage of this system is that the electricity used at night and during the weekend and legal holidays, is billed at a lower rate. The rate charged during the day is slightly higher than the ordinary rate and the installation costs are heavier.
Do you think there is an incorrect meter reading in your annual statement? If so, contact your energy supplier. They will check and make any necessary corrections.
If you move house, the recommended procedure is to leave the meters open and fill in an energy transfer form. However, if the next occupier or the owner refuses to sign this form, it is in your interest to have the meters closed.
The smart meter or intelligent meter is an electronic meter that is capable of recording and transmitting power consumption data. Smart meters will be rolled out in Brussels gradually.
Your gas and electricity meters belong to your distribution system operator, Sibelga
The dual hourly rate is based on the principle of two different prices for electricity: during the daytime it is slightly higher than the single rate, while at night as well as during the weekend and public holidays it is lower.
In Brussels the roll-out of the smart meter is being organised by Sibelga, the power and gas distribution network operator.
Your distribution system operator replaces all gas and electricity meters systematically. This is done free of charge, as is the replacement of a faulty meter. In all other cases, you have to pay for the technician to come to you, or for the adjustment.
A dual hourly rate meter is used to distinguish between two rates for electricity: a slightly higher rate than the single rate during the daytime and a more advantageous rate than the single rate at night and during the weekend.
If you have a complaint, first of all contact your electricity or gas supplier. If you are dissatisfied with the response, you can contact a mediation body and as a last resort you can start legal proceedings.
Your meters register your gas and electricity consumption. It is important that this is done correctly. This is why Sibelga systematically replaces all old meters.
Even if your meter has two counters, this does not necessarily mean that the dual hourly rate is automatically applied. To benefit from this, you have to conclude a specific contract with your supplier.
As an owner or tenant, you have to take care of the area surrounding your meter. You can follow a number of instructions to guarantee the safety of your meter.
Yes. Sibelga systematically replaces all gas and electricity meters. This is usually done without prior notification. What happens if no-one is at home?
In the Brussels-Capital Region, Sibelga, your distribution system operator, is responsible for reading gas and electricity meters.
This measure is not applied in Brussels. The smaller number of solar panels here means that the situation in the capital is quite different. Of course, this may change, and Brussels may yet follow in the footsteps of Flanders.
No, if you move house you do not have to have the meter read officially by Sibelga.
When you leave your old address, note down the meter readings on a removal form and have this signed by the new occupier or the owner. If they refuse to sign the removal form, it is in your interest to have the meters closed.
You can recognise the Sibelga meter readers easily by their identification badge, their uniform and their vehicle.