You will find your EAN code on your energy bill, or you can call Sibelga customer services.
EAN stands for 'European Article Numbering' and it is a unique combination of figures used to identify products. The EAN codes are also used to identify gas or electricity supply points.
The EPB certificate (energy performance of buildings) is the energy ID card of a building. It is compulsory for all buildings that are to be sold or rented.
Since the liberalisation of the Brussels energy market, you have been able to choose your gas and electricity supplier. You can change supplier at any time but you have to take into account a period of notice to terminate your contract.
When moving in, take out a plan with the energy supplier of your choice. During the tenancy, take care of the gas and electricity installations. When moving out, close the account if the new occupant refuses the transfer procedure.
If you move house, it is important to contact your supplier in good time. They will explain the procedure to follow.
If you have no gas or electricity at your new address, you have to sign a contract with an energy supplier and make an appointment with Sibelga to have the meters opened.
Electric and gas installations have to be certified when work or renovations have been carried out and when property is sold. In most cases, it is up to you to make the arrangements.
Although many suppliers are authorised to sell energy in Brussels, we note that there are only seven energy suppliers who focus on household customers.
If you move house, the recommended procedure is to leave the meters open and fill in an energy transfer form. However, if the next occupier or the owner refuses to sign this form, it is in your interest to have the meters closed.
In Brussels, a PEB certificate must be presented for all properties put up for sale or to be let.
Since the Brussels energy market was liberalised, you are free to choose your gas and electricity supplier. You therefore have the right to terminate your supply contract at any time. You do, of course, have to give a period of notice.
If you move house, you should check what is most advantageous for you. You can transfer your current contract to your new address, renegotiate or change energy supplier.
Are you using electricity or natural gas without paying? If so, something is wrong. What usually causes this and what risks do you run?
No, if you move house you do not have to have the meter read officially by Sibelga.
The kot (the Belgian equivalent of rented student digs) must have a PEB certificate with a rating of A (very economical) to G (very energy-intensive) and meet certain obligations.
When you leave your old address, note down the meter readings on a removal form and have this signed by the new occupier or the owner. If they refuse to sign the removal form, it is in your interest to have the meters closed.
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