Do you think there is an incorrect meter reading in your annual statement? If so, contact your energy supplier. They will check and make any necessary corrections.
Your meter readings are validated by Sibelga and passed on to your energy supplier. You will find them on your annual statement. If you think that one of the readings is not right, contact your energy supplier. They can ask Sibelga to check the meter reading again and correct it if necessary.
Even if an error is in your favour and your energy bill is considerably lower than usual, it is best to let your energy supplier know immediately. That way you will avoid a nasty surprise the next time your meter is read.
In two cases you can submit a request for compensation to your energy supplier:
Two Brussels decrees stipulate the precise terms and conditions, timescales and amounts of such compensation. Consult them to find out what your entitlements are:
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