Cookie policy
The websites energids.be and app.energids.be also use cookies.
What are cookies and why do we use them?
Cookies are small text files that are stored on your computer when you use our websites. They make an inventory of information such as your browser type, operating system, website visit and personal preferences. The use of cookies allows us to provide you with the best user experience. Cookies enable us to:
- optimise our website on an ongoing basis;
- remember your preferences so that you do not always have to enter or download the same information when you use our website;
- improve the security and speed of our website.
What types of cookie do we use?
The websites energids.be and app.energids.be use two types of cookie:
1. Essential cookies
Essential cookies are cookies required for a website to function. They ensure that basic functions work properly, including page navigation, security and loading time.
2. Analytical cookies
Analytical cookies collect information above the behaviour of website visitors and the website's performance. The website can be improved based on these results, and visitors benefit from a better user experience.
Which cookies are placed on your device via our site?
First-party cookies
We use first-party cookies or direct cookies. These cookies are designed to improve your user experience on energids.be and app.energids.be. This means that these cookies only collect information on our websites. Direct cookies govern the technical side of the websites and remember certain things about the visitor.
PHPSESSID (session cookie)
- Type: Essential cookie
- Duration: Until the end of the browser session
- Aim: This cookie enables communication between the web server and browser and temporarily saves information about your session. For example, it ensures that you do not have to completely fill out a form again if you refresh the page or make an error.
_gid (Google Analytics tracking cookie)
- Type: Analytical cookie
- Duration: 24 hours
- Aim: To distinguish between unique users and analyse how they use the website.
_ga (Google Analytics tracking cookie)
- Type: Analytical cookie
- Duration: 2 years
- Aim: To distinguish between unique users and analyse how they use the website.
_hjIncludedInSample (Hotjar)
- Type: Analytical cookie
- Duration: Session
- Aim: Helps with Hotjar features by identifying visitors during a session. Hotjar collects user patterns and shows what is being clicked on and viewed on the website.
Third-party cookies
Google Analytics – in its position as a third party – also places cookies on your device via our websites. These cookies monitor the browsing behaviour of users and create a user profile based on this information. Google Analytics records the data supplied through our website on our behalf. However, we are responsible for regulating the use of this data.
__hssc, __hssrc, __hstc, mp_6d7c50ad560e01715a871a117a2fbd90_mixpanel (third-party cookies – .hotjar)
- Type: Performance cookie
- Duration: From the end of the session to 2 years
- Aim: These cookies are linked to the HubSpot platform and are used for website analysis purposes.
hubspotutk (third-party cookies – .hotjar)
- Type: Functional cookie
- Duration: 10 years
- Aim: This cookie is linked to the HubSpot platform and is used for user authentication purposes.
How can you disable cookies?
It is possible to disable or delete cookies and to change the settings. However, if you do so, our websites may not be able to provide an optimal user experience. If you still want to change your cookie settings, instructions for different browsers are available here:
Ability to amend
Sibelga has the right to change this Cookie Policy as required. It is worth checking this page regularly to see if any changes have been made. This Cookie Policy was last changed on 11 April 2018.