Choosing your rate and contract options wisely is the basis for informed energy management. Smart meters open up new possibilities such as dynamic contracts, which allow you to actively participate in the energy transition.
The advantage of this system is that the electricity used at night and during the weekend and legal holidays, is billed at a lower rate. The rate charged during the day is slightly higher than the ordinary rate and the installation costs are heavier.
Read more About What are the advantages of the dual hourly rate?
Traditional or smart meter? Learn how to read your meter and how your consumption is calculated so you never face another surprise on your bill!
Read moreAbout How is my electricity consumption calculated
If you live in Brussels and have solar panels, you can sell your green certificates to an energy supplier, to an intermediary or to Elia.
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Between your meter and your bill, the final cost of your consumption requires some explanation. Find out how your meter readings are converted into energy for a more accurate price.
Read moreAbout How is my gas consumption calculated?
Since the liberalisation of the Brussels energy market, you have been able to choose your gas and electricity supplier. You can change supplier at any time but you have to take into account a period of notice to terminate your contract.
Read moreAbout When and how can I change energy supplier?
Your distribution system operator replaces all gas and electricity meters systematically. This is done free of charge, as is the replacement of a faulty meter. In all other cases, you have to pay for the technician to come to you, or for the adjustment.
Read moreAbout How much does it cost to replace a meter?
EAN stands for 'European Article Numbering' and it is a unique combination of figures used to identify products. The EAN codes are also used to identify gas or electricity supply points.
Read moreAbout What is an EAN code? And what is it for?