All about energy in Brussels. A Sibelga initiative
en menu
Logo energuide

When and how can I change energy supplier?

You can change energy supplier at any time without a supply interruption. But you have to take into account a one month's period of notice to terminate your contract, regardless of the type (fixed, 1 year, 3 years, etc).

Which steps do you have to take as a customer ?

  • Compare the rates from the various energy suppliers
  • Choose the supplier that you think is the most advantageous and conclude a contract with them
    • You can do this via the supplier’s website, but you can ask to receive a contract that you will sign at home.
    • Tell this new supplier when your old contract actually comes to an end, taking into account a one month’s period of notice.

What will your energy supplier and distribution system operator do?

  • Your new supplier will inform your distribution grid operator (Sibelga in Brussels) of the change in your situation.
  • Your distribution grid operator will then inform your old supplier that you are terminating the contract. When your contract comes to an end, you will receive a letter from the distribution grid operator inviting you to submit your meter readings.
  • Your old supplier will use these readings to draw up a closing bill, taking into account the provisions you have already paid.
  • You receive your energy supply and your bills from your new supplier.

Don't miss our new tips

Subscribe to our newsletter and stay informed about energyfacts.

We promise we will only use your data to send you our newsletter as stated in our privacy policy.

Tips on how to save energy!

We promise we will only use your data to send you our newsletter as stated in our privacy policy.