If you have a power cut, you should first check whether the problem is general or individual. Depending on the situation, you may be able to resolve the problem yourself. Otherwise, you have to contact Sibelga or an electrician.
In case of a power failure or a mains power outage, some devices and appliances will malfunction. In that case, any damage is your own responsibility. Thankfully, damage can be largely avoided.
Virtually everyone in Brussels is already connected to the natural gas network. Has this not happened to your building or home yet? Except for some exceptional situations, you can be connected. Here's how you do it.
Sometimes the public lighting is left on even during daylight hours. This may be due to repair work, a malfunction or an incorrect signal from Elia.
For years Belgium was known at the country where all the motorways were bathed in light at night. To cut costs, save energy and limit light pollution, some motorways are no longer lit all night in some places.
If the street lighting is not working properly or the bulb in a streetlight is broken, it is best to inform the competent authorities immediately. For a municipal road this is Sibelga and for a regional road, Brussel Mobiliteit/Bruxelles Mobilité.
From early December until mid-January, the communes and traders’ associations put up cheerful Christmas lights in the city. And so countless lights twinkle for eight hours every night in the winter darkness.
If you are organising an event, then as soon as you have the permit from the competent authority, contact Sibelga to have a connection to the electricity grid.
If Sibelga is planning to do work in the street, you receive a message in your letter box giving the telephone number of the site supervisor. If the work is necessary because of an unexpected, urgent situation, ask the technicians who are there or call 0800 117 46.
Having work done in the street is not always pleasant for local residents, but three measures are taken to help limit the disruption.
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