If the street lighting is not working properly or the bulb in a streetlight is broken, it is best to inform the competent authorities immediately: Sibelga or Brussel Mobiliteit/Bruxelles Mobilité. Make sure you have all the details needed to locate the fault.
Is the bulb in a street light flickering or has it failed to come on? Is the street lighting not working? That not just a nuisance, it’s also not safe. Inform the authorities responsible for the municipal or regional road concerned as soon as possible. If you aren’t sure, first check this list of all regional roads.
The Sibelga technicians will resolve the problem usually within 5 days.
A fault that jeopardises safety, such as if three or more bulbs break at the same time, is repaired within two days.
Gather together all the details needed to locate the fault beforehand.
If one or more lights stay on during the day, wait 48 hours before reporting this. In all other cases, it is best to report to malfunction as quickly as possible.
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